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Streamlined purchasing and maintenance

Online Shop improves these processes at Emmi, the largest Swiss dairy producer

With Endress+Hauser’s Online Shop, Emmi streamlines the process for replacing or sourcing new measuring instruments.

  • Emmi, the Swiss dairy producer, improves purchasing using Endress+Hauser's Online Shop. © Emmi, Switzerland

    Intelligent spare part management is indispensable to guarantee the availability of the facility 365 days a year.

The results 

  • Support for metrological design

  • Fast and easy reordering of measuring devices

  • Improved availability of the production facility

  • Emmi is the largest Swiss dairy producer and one of the most
    innovative premium dairy facilities in Europe. The 5000 employees at the Dagmersellen plant produce powdered milk, mozzarella, cottage cheese and ricotta for the retail, food services and food sectors.

  • Endress+Hauser's Online Shop helps further improve our maintenance processes.
    Using the Online Shop delivery times and prices are immediately visible and time-consuming inquiries can be significantly reduced.

    Rita Schärli and Walter Felder

    Technical Purchasing and Technology Team Leader, Emmi Dagmersellen, Switzerland

Customer challenge

Production at Dagmersellen is seven days a week, 365 days a year, so intelligent spare part management is indispensable to guarantee maximum availability of the facility. An important part of this spare part management is the fast restocking of spare devices, spare parts and consumables.

Our solution 

The Online Shop helps with this by allowing simple, efficient reordering through the use of product lists. As a result employees throughout the organization benefit from the advantages and reduced effort of using the Endress+Hauser's Online Shop.

Solution details

Endress+Hauser’s Online Shop brings benefits across the organization. Maintenance employees benefit when replacing or sourcing new instruments as products can be quickly and easily configured. Delivery times and prices are also clearly visible to simplify budget planning. Once complete, product data can be forwarded to the purchasing department.

Order directly online

Orders can be placed directly via the Online Shop in line with agreed pricing conditions and, using the online tracking facility, orders can be viewed at any time to determine order status.


Endress+Hauser Instruments International AG/ Asia Pacific Support Center
Unit 3, 1st Floor, CentrePoint Building 106 Nguyen Van Troi Street Phu Nhuan District Ho Chi Minh City Vietnam
Tel.: +84 28 3842 0026
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