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visual support

Our Support Team remains at your side

Try out our visual support instead of on-site visits for free during the COVID-19 crisis

As more and more travel restrictions come into place, you might worry how to solve urgent technical issues in your plant quickly. With our innovative visual support, we have the ability to offer alternative methods of support to help you in these challenging times. We have therefore decided to offer our innovative visual support for free for urgent technical issues from 23 March until 31 May 2020 or even longer if the current situation requires it.


  • Free of charge visual support for urgent service requests for a limited period of time

  • On-site visits potentially not necessary - no infection risk, no regional limitations

  • Get in touch with our support experts easily and quickly via a mobile App

On top of these support requests we have the capabilities to visually support you remotely on your operative service needs like commissioning and maintenance.

Endress+Hauser Service will contact customers with already planned on-site service jobs for arranging remote visual support sessions. Where necessary, we will provide regular site visits, of course respecting all health precautions.

Dịch vụ hỗ trợ kỹ thuật trực quan hoạt động thế nào?

  • Download the "SightCall Visual Support" App on your mobile phone

  • Contact your local Endress+Hauser help desk

  • If you already have an account for My Tech Support, request support online

  • For already planned on-site visits our service technicians will contact you

download SightCall Visual Support App ©Endress+Hauser

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